Sampling and reconstructing user experience

Panos Markopoulos, Vassilis Javed Khan

Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

Abstract

The Experience Sampling and Reconstruction Method (ESRM) is a research method suitable for user studies conducted in situ that is needed for the design and evaluation of ambient intelligence technologies. ESRM is a diary method supported by a distributed application, Reconexp, which runs on a mobile device and a website, enabling surveying user attitudes, experiences, and requirements in field studies. ESRM combines aspects of the Experience Sampling Method and the Day Reconstruction Method aiming to reduce data loss, improve data quality, and reduce burden put upon participants. The authors present a case study of using this method in the context of a study of communication needs of working parents with young children. Requirements for future developments of the tool and the method are discussed.

Original languageEnglish
Title of host publicationMobile and Handheld Computing Solutions for Organizations and End-Users
PublisherIGI Global
Pages225-245
Number of pages21
ISBN (Electronic)9781466627864
ISBN (Print)1466627859, 9781466627857
DOIs
Publication statusPublished - 31 Jan 2013

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