@inproceedings{a3bb954787b5481f9332209740eec2b2,
title = "Revealing work practices in hospitals using process mining",
abstract = "In order to improve health care processes (both in terms of quality and efficiency), we do need insight into how these processes are actually executed in reality. Interviewing health personnel and observing them in their work, are proven field-work techniques for gaining this insight. In this paper, we will introduce a complementary technique. This technique, called process mining, is based on the automatic analysis of digital events, registered in different information systems that support clinical work. Based on an event log, process mining can help in constructing a model of the process (discovery) or with checking to which extend an actual process confirms to a prescriptive model of it (conformance). This paper will briefly discuss two examples, which illustrate the use of process mining.",
keywords = "Clinical processes, Patient trajectories, Process mining, Work practices, Hospitals, Delivery of Health Care, Health Personnel, Humans, Data Mining",
author = "Felix Mannhardt and Toussaint, {Pieter J.}",
year = "2018",
doi = "10.3233/978-1-61499-852-5-281",
language = "English",
isbn = "978-1-61499-851-8",
series = "Studies in Health Technology and Informatics",
publisher = "IOS Press",
pages = "281--285",
editor = "Klein, {Gunnar O.} and Daniel Karlsson and Anne Moen and Adrien Ugon",
booktitle = "Building Continents of Knowledge in Oceans of Data",
address = "Netherlands",
note = "40th Medical Informatics in Europe Conference, MIE 2018 ; Conference date: 24-04-2018 Through 26-04-2018",
}