Replaying history on process models for conformance checking and performance analysis

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Abstract

Process mining techniques use event data to discover process models, to check the conformance of prede¿ned process models, and to extend such models with information about bottlenecks, decisions, and resource usage. These techniques are driven by observed events rather than hand-made models. Event logs are used to learn and enrich process models. By replaying history using the model, it is possible to establish a precise relationship between events and model elements. This relationship can be used to check conformance and to analyze performance. For example, it is possible to diagnose deviations from the modeled behavior. The severity of each deviation can be quanti¿ed. Moreover, the relationship established during replay and the timestamps in the event log can be combined to show bottlenecks. These examples illustrate the importance of maintaining a proper alignment between event log and process model. Therefore, we elaborate on the realization of such alignments and their application to conformance checking and performance analysis.
Original languageEnglish
Pages (from-to)182-192
JournalWiley Interdisciplinary Reviews: Data Mining and Knowledge Discovery
Volume2
Issue number2
DOIs
Publication statusPublished - 2012

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