Renovation of social housing in the Netherlands: user research approach

O. Guerra Santin, Stella Boess, Thaleia Konstantinou, Tillmann Klein, Sacha Silvester

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Large differences between the expected and actual energy consumption have been found in energy efficient dwellings. Research has shown that these differences are partially caused by occupant behaviour. The financing and payback periods of low carbon technologies are often uncertain because of the impact of the occupant on building performance. This translates into a reluctance to invest in far-reaching renovation projects. The goal of the 2ndSkin project is the renovation of social rental multi-family housing in the Netherlands by providing a solution for zero energy renovation that reduces the occupancy effects on building performance. This investigation focuses on the identification of target occupants and their characteristics and requirements to inform design decisions, and the energy calculation process. This paper presents the user research approach developed for the 2ndSkin renovation process, which consists of statistical analysis of Dutch households, a monitoring campaign in the area of study and requirements elicitation. The results highlight the effect of different household types on energy consumption and occupant requirements, and point at the importance of taking into account household typology and socioeconomic characteristics in energy calculations or building simulations and occupant requirements in the design process.
Original languageEnglish
Title of host publicationPLEA2016 LosAngeles -Cities, Buildings, People: Towards Regenerative Environments, 11-13 July, 2016
Number of pages8
Publication statusPublished - 2016
Externally publishedYes
EventPLEA2016 LosAngeles: Cities, Buildings, People: Towards Regenerative Environments - Millenium Biltmore Hotel, Los Angeles, United States
Duration: 11 Jul 201613 Jul 2016


ConferencePLEA2016 LosAngeles
Country/TerritoryUnited States
CityLos Angeles
Internet address


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