Process owners in the wild : findings from a multi-method descriptive study

H.A. Reijers, R.L.J.L. Peeters

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

3 Citations (Scopus)

Abstract

Process ownership is widely considered as a key element in process-oriented organizations. However, no consistent view on this role can be found in the literature and only a limited insight exists into its fulfillment within industrial practice. This paper reports on the findings from a descriptive research study into process ownership. These findings are gathered through a survey and two in-depth case studies. A main conclusion is that tasks and responsibilities of process owners have a different focus for organizations at an early stage of BPM maturity compared to organizations at more progressed levels. Furthermore, the formal and actual fulfillment of this role may vary considerably. In this paper, we reflect on the implications of these findings for practice and research.
Original languageEnglish
Title of host publicationProceedings of the 1st International Workshop on Empirical Research in Process-Oriented Information Systems (ER-POIS 2010), Hammamet, Tunisia, June 8, 2010)
EditorsB. Mutschler, J. Recker, R. Wieringa
Place of PublicationAachen
PublisherCEUR-WS.org
Pages1-12
Publication statusPublished - 2010
Event1st International Workshop on Empirical Research in Process-Oriented Information Systems (ER-POIS 2010) - Hammamet, Tunisia
Duration: 8 Jun 20108 Jun 2010

Publication series

NameCEUR Workshop Proceedings
Volume603
ISSN (Print)1613-0073

Workshop

Workshop1st International Workshop on Empirical Research in Process-Oriented Information Systems (ER-POIS 2010)
Abbreviated titleER-POIS 2010
CountryTunisia
CityHammamet
Period8/06/108/06/10

Fingerprint

Dive into the research topics of 'Process owners in the wild : findings from a multi-method descriptive study'. Together they form a unique fingerprint.

Cite this