Process-led value elicitation within built heritage management: a systematic literature review between 2010 and 2020

The UNESCO 2011 Recommendation on the Historic Urban Landscape (HUL) states community participation is an essential tool to elicit values attributed by diverse stakeholders in built heritage, to better prioritise actions based on public interests and needs. Traditional value elicitation often takes place in an expert-driven process following value typology frameworks, which is, however, widely criticised under the self-examination and reflection within built heritage protection and management. Therefore, it is still not adequately explored how values of built heritage can be identified through a process-led methodology of inclusive public participation. Using the method of a systematic literature review, this paper collected and analysed documents published between 2010 and 2020, from both qualitative and quantitative perspectives. The findings show that process-led value elicitation has been widely discussed and applied within the international practices of built heritage management, as five main themes are synthesised in this paper. This review could be inspiring and pioneering in the field of international built heritage management, pushing methodological changes to focus more on the use and significance of heritage in local residents and their living experiences.