Process flexibility: A survey of contemporary approaches

H. Schonenberg, R.S. Mans, N.C. Russell, N.A. Mulyar, W.M.P. Aalst, van der

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

216 Citations (Scopus)
2 Downloads (Pure)


Business processes provide a means of coordinating interactions between workers and organisations in a structured way. However the dynamic nature of the modern business environment means these processes are subject to a increasingly wide range of variations and must demonstrate flexible approaches to dealing with these variations if they are to remain viable. The challenge is to provide flexibility and offer process support at the same time. Many approaches have been proposed in literature and some of these approaches have been implemented in flexible workflow management systems. However, a comprehensive overview of the various approaches has been missing. In this paper, we take a deeper look into the various ways in which flexibility can be achieved and we propose an extensive taxonomy of flexibility. This taxonomy is subsequently used to evaluate a selection of systems and to discuss how the various forms of flexibility fit together.
Original languageEnglish
Title of host publicationAdvances in Enterprise Engineering I (4th International Workshop CIAO! and 4th International Workshop EOMAS, held at CAiSE 2008, Montpellier, France, June 16-17, 2008, Proceedings)
EditorsJ.L.G. Dietz, A. Albani, J. Barjis
Place of PublicationBerlin
ISBN (Print)978-3-540-68643-9
Publication statusPublished - 2008

Publication series

NameLecture Notes in Business Information Processing
ISSN (Print)1865-1348


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