PM2 : a Process Mining Project Methodology

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    Abstract

    Process mining aims to transform event data recorded in information systems into knowledge of an organisation’s business processes. The results of process mining analysis can be used to improve process performance or compliance to rules and regulations. However, applying process mining in practice is not trivial. In this paper we introduce PM2, a methodology to guide the execution of process mining projects. We successfully applied PM2 during a case study within IBM, a multinational technology corporation, where we identified potential process improvements for one of their purchasing processes.
    Original languageEnglish
    Title of host publicationAdvanced Information Systems Engineering : 27th International Conference, CAiSE 2015, Stockholm, Sweden, June 8-12, 2015. Proceedings
    EditorsJ. Zdravkovic, M. Kirikova, P. Johannesson
    Place of PublicationBerlin
    PublisherSpringer
    Pages297-313
    Number of pages15
    ISBN (Electronic)978-3-319-19069-3
    ISBN (Print)978-3-319-19068-6
    DOIs
    Publication statusPublished - 2015
    Event27th International Conference on Advanced Information Systems Engineering (CAiSE 2015) - Stockholm, Sweden
    Duration: 8 Jun 201512 Jun 2015
    http://caise2015.dsv.su.se/

    Publication series

    NameLecture Notes in Computer Science
    Volume9097
    ISSN (Print)0302-9743

    Conference

    Conference27th International Conference on Advanced Information Systems Engineering (CAiSE 2015)
    Abbreviated titleCAiSE 2015
    CountrySweden
    CityStockholm
    Period8/06/1512/06/15
    Internet address

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