PM2 : a Process Mining Project Methodology

M.L. Eck, van, X. Lu, S.J.J. Leemans, W.M.P. Aalst, van der

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

136 Citations (Scopus)
3 Downloads (Pure)

Abstract

Process mining aims to transform event data recorded in information systems into knowledge of an organisation’s business processes. The results of process mining analysis can be used to improve process performance or compliance to rules and regulations. However, applying process mining in practice is not trivial. In this paper we introduce PM2, a methodology to guide the execution of process mining projects. We successfully applied PM2 during a case study within IBM, a multinational technology corporation, where we identified potential process improvements for one of their purchasing processes.
Original languageEnglish
Title of host publicationAdvanced Information Systems Engineering : 27th International Conference, CAiSE 2015, Stockholm, Sweden, June 8-12, 2015. Proceedings
EditorsJ. Zdravkovic, M. Kirikova, P. Johannesson
Place of PublicationBerlin
PublisherSpringer
Pages297-313
Number of pages15
ISBN (Electronic)978-3-319-19069-3
ISBN (Print)978-3-319-19068-6
DOIs
Publication statusPublished - 2015
Event27th International Conference on Advanced Information Systems Engineering (CAiSE 2015) - Stockholm, Sweden
Duration: 8 Jun 201512 Jun 2015
http://caise2015.dsv.su.se/

Publication series

NameLecture Notes in Computer Science
Volume9097
ISSN (Print)0302-9743

Conference

Conference27th International Conference on Advanced Information Systems Engineering (CAiSE 2015)
Abbreviated titleCAiSE 2015
Country/TerritorySweden
CityStockholm
Period8/06/1512/06/15
Internet address

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