Performance indicators for IS development

R.J. Kusters, H.D. Ruys, F.J. Heemstra

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic


Vitaal is a research project, subsidised by the Dutch Ministry of Economie Affairs, carried out by the Technical University of Eindhoven in co-operation with CAP Gemini (Netherlands) and the Frits Philips lnstitute for Quality Management. lts purpose is: The development of methodologies, techniques, procedures and tools to collect and supply information about the progress of projects, enabling gain of insight in the level of performance, in order to support understanding and control of these projects.
Original languageEnglish
Title of host publicationDynamiek in organisatie en bedrijfsvoering : NOBO achtste onderzoeksdag, 18 november, Eindhoven
EditorsT.M.A. Bemelmans, B.G.F. Pol
Place of PublicationEnschede
ISBN (Print)90-365-1060-0
Publication statusPublished - 1997


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