Outcome-Based Business Design in IoT-Enabled Digital Supply Chain Transformation

Paul W.P.J. Grefen; Anna M. Wilbik; Frank Kuitems; Menno Blanken

doi:10.1109/IoTaIS53735.2021.9628770

Outcome-Based Business Design in IoT-Enabled Digital Supply Chain Transformation

Paul W.P.J. Grefen, Anna M. Wilbik, Frank Kuitems, Menno Blanken

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

5 Citations (Scopus)

1 Downloads (Pure)

Abstract

In the current economy, we see a shift of focus from delivering products or services to delivering value or outcomes to customers, reflected in the concept of the outcome economy. The concept has been embraced by research and
practice but lacks proper operationalization to make it fit for the digital transformation of supply chains. In this paper, we translate the concept into a cybernetic model and accompanying technique and tool that can be used for outcome-based business engineering, leading to structures for Internet-of-Thingsenabled, data-driven value delivery in supply chains. Based on a design science research approach, we discuss the development of the Alpha version of this model and tool, the application in business practice, and the use of this experience to develop a Beta version. We provide a bridge from a leading contemporary business concept to structured application in practice, positioning Internet-of-Things and Business Intelligence technologies for data-driven business execution.

Original language	English
Title of host publication	Proceedings of the 2021 IEEE International Conference on Internet of Things and Intelligence Systems, IoTaIS 2021
Publisher	Institute of Electrical and Electronics Engineers
Pages	28-34
Number of pages	7
ISBN (Electronic)	978-1-6654-2034-1
DOIs	https://doi.org/10.1109/IoTaIS53735.2021.9628770
Publication status	Published - 7 Dec 2021
Event	2021 IEEE International Conference on Internet of Things and Intelligence Systems (IoTaIS) - Bandung, Indonesia Duration: 23 Nov 2021 → 24 Nov 2021

Conference

Conference	2021 IEEE International Conference on Internet of Things and Intelligence Systems (IoTaIS)
Country/Territory	Indonesia
City	Bandung
Period	23/11/21 → 24/11/21

Keywords

outcome economy
outcome business
business engineering
data-driven business
internet of things
business analytics
digital transformation
supply chain

Access to Document

10.1109/IoTaIS53735.2021.9628770

Cite this

Grefen, P. W. P. J., Wilbik, A. M., Kuitems, F., & Blanken, M. (2021). Outcome-Based Business Design in IoT-Enabled Digital Supply Chain Transformation. In Proceedings of the 2021 IEEE International Conference on Internet of Things and Intelligence Systems, IoTaIS 2021 (pp. 28-34). Article 9628770 Institute of Electrical and Electronics Engineers. https://doi.org/10.1109/IoTaIS53735.2021.9628770

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abstract = "In the current economy, we see a shift of focus from delivering products or services to delivering value or outcomes to customers, reflected in the concept of the outcome economy. The concept has been embraced by research andpractice but lacks proper operationalization to make it fit for the digital transformation of supply chains. In this paper, we translate the concept into a cybernetic model and accompanying technique and tool that can be used for outcome-based business engineering, leading to structures for Internet-of-Thingsenabled, data-driven value delivery in supply chains. Based on a design science research approach, we discuss the development of the Alpha version of this model and tool, the application in business practice, and the use of this experience to develop a Beta version. We provide a bridge from a leading contemporary business concept to structured application in practice, positioning Internet-of-Things and Business Intelligence technologies for data-driven business execution.",

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Grefen, PWPJ, Wilbik, AM, Kuitems, F & Blanken, M 2021, Outcome-Based Business Design in IoT-Enabled Digital Supply Chain Transformation. in Proceedings of the 2021 IEEE International Conference on Internet of Things and Intelligence Systems, IoTaIS 2021., 9628770, Institute of Electrical and Electronics Engineers, pp. 28-34, 2021 IEEE International Conference on Internet of Things and Intelligence Systems (IoTaIS), Bandung, Indonesia, 23/11/21. https://doi.org/10.1109/IoTaIS53735.2021.9628770

Outcome-Based Business Design in IoT-Enabled Digital Supply Chain Transformation. / Grefen, Paul W.P.J.; Wilbik, Anna M.; Kuitems, Frank et al.
Proceedings of the 2021 IEEE International Conference on Internet of Things and Intelligence Systems, IoTaIS 2021. Institute of Electrical and Electronics Engineers, 2021. p. 28-34 9628770.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Outcome-Based Business Design in IoT-Enabled Digital Supply Chain Transformation

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