Operating guidelines for services

In the paradigm of service-oriented computing, companies organize their core competencies as services and may request other functionalities from services of other companies. Services provide high flexibility, platform independent loose coupling, and distributed execution. They may thus help to reduce the complexity of dynamically binding and integrating heterogenous processes within and across organizations. The vision of service-oriented architectures is to provide a framework for publishing new services, for on demand searching for and discovery of existing services, and for dynamically binding services to achieve common business goals. That way, each individual organization gains more flexibility to dynamically react on new challenges. As services may be created or modified, or collaborations may be restructured at any point in time, a new challenge arises in this setting—the challenge for deciding the compatibility of the composed services before their actual binding. Recent literature distinguishes four different aspects of service compatibility: syntactical, behavioral, semantical, and non-functional compatibility. In this thesis, we focus on behavioral compatibility and abstract from the other aspects. Potential behavioral incompatibilities between services include deadlocks (two services wait for a message of each other), livelocks (two services keep exchanging messages without progressing), and pending messages that have been sent but cannot be received anymore. For stateful services that interact via asynchronous message passing, deciding behavioral compatibility is far from trivial. Local changes to one service may introduce errors in some or even all other services of an interaction. The verification of behavioral compatibility suffers from state explosion problems and is restricted by privacy issues. That is, the parties of an interaction are essentially autonomous and may be competitors in other business fields. Consequently, they do not want to reveal the internals of their processes to the other participants in order to hide trade secrets. To systematically approach this challenge, we introduce a formal framework based on Petri nets and automata for service modeling and formalize behavioral compatibility as deadlock freedom of the composition of the services. The main contribution of this thesis is to introduce the concept of the operating guideline of a service. Operating guidelines provide a formal characterization of the set of all behaviorally compatible services R for a given service S. Usually, this set is infinite. However, the operating guideline OGS of a service S serves as a finite representation of this infinite set. Furthermore, the operating guideline of S reveals only internals that are inevitably necessary to decide behavioral compatibility with S. We provide a construction method of operating guidelines for finite-state services with bounded communication. Operating guidelines can be used in many applications in the context of serviceoriented computing. The most fundamental application is to support the discovery of behaviorally compatible services. To this end, we develop a matching procedure that efficiently decides whether a given service R is characterized by the operating guideline OGS of a service S. If R matches, then both services R and S are behaviorally compatible and can be bound together to interact with each other. If R does not match with OGS, then the services are behaviorally incompatible and may run into severe behavioral errors and not reach their common business goal. Operating guidelines can furthermore be applied in the novel research areas of service substitutability and the generation of adapter services, for instance. To this end, we develop methods to compare the sets of services characterized by the operating guidelines OGS and OGS0 . If OGS0 characterizes more services than OGS, then the service S can be substituted by the service S0 without loosing any behaviorally compatible interaction partner R. Furthermore, we show how to synthesize a service R from the operating guideline OGS such that R is behaviorally compatible to S by construction. All results presented in this thesis are implemented in our service analysis tool Fiona. Fiona may compute operating guidelines for services modeled as Petri nets. It may match a service with an operating guideline, compare operating guidelines for equivalence or an inclusion relation, and synthesize service adapters for behaviorally incompatible services. Together with the tool BPEL2oWFN— which translates web services specified in BPEL into Petri net models of the services—we can immediately apply our results to services that stem from practice