Online discovery of cooperative structures in business processes

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    5 Citations (Scopus)
    3 Downloads (Pure)

    Abstract

    Process mining is a data-driven technique aiming to provide novel insights and help organizations to improve their business processes. In this paper, we focus on the cooperative aspect of process mining, i.e., discovering networks of cooperating resources that together perform processes. We use online streams of events as an input rather than event logs, which are typically used in an off-line setting. We present the Online Cooperative Network (OCN) framework, which defines online cooperative resource network discovery in a generic way. A prototypical implementation of the framework is available in the open source process mining toolkit ProM. By means of an empirical evaluation we show the applicability of the framework in the streaming domain. The techniques presented operate in a real time fashion and are able to handle unlimited amounts of data. Moreover, the implementation allows to visualize network dynamics, which helps in gaining insights in changes in the execution of the underlying business process.

    Original languageEnglish
    Title of host publicationOn the Move to Meaningful Internet Systems: OTM 2016 Conferences
    Subtitle of host publicationConfederated International Conferences: CoopIS, C&TC, and ODBASE 2016, Rhodes, Greece, October 24-28, 2016, Proceedings
    EditorsC. Debruyne, H. Panetto, R. Meersman, T. Dillon, E. Kühn, D. O'Sullivan, C. Agostino Ardagna
    Place of PublicationDordrecht
    PublisherSpringer
    Pages210-228
    Number of pages19
    ISBN (Electronic)978-3-319-48472-3
    ISBN (Print)978-3-319-48471-6
    DOIs
    Publication statusPublished - 2016
    EventConfederated International Conference On the Move to Meaningful Internet Systems, OTM 2016 held in conjunction with Conferences on CoopIS, CandTC and ODBASE 2016 - Rhodes, Greece
    Duration: 24 Oct 201628 Oct 2016

    Publication series

    NameLecture Notes in Computer Science
    Volume10033
    ISSN (Print)03029743
    ISSN (Electronic)16113349

    Conference

    ConferenceConfederated International Conference On the Move to Meaningful Internet Systems, OTM 2016 held in conjunction with Conferences on CoopIS, CandTC and ODBASE 2016
    CountryGreece
    CityRhodes
    Period24/10/1628/10/16

    Keywords

    • Cooperative resource networks
    • Event streams
    • Process enhancement
    • Process mining

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