Online discovery of cooperative structures in business processes

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Abstract

Process mining is a data-driven technique aiming to provide novel insights and help organizations to improve their business processes. In this paper, we focus on the cooperative aspect of process mining, i.e., discovering networks of cooperating resources that together perform processes. We use online streams of events as an input rather than event logs, which are typically used in an off-line setting. We present the Online Cooperative Network (OCN) framework, which defines online cooperative resource network discovery in a generic way. A prototypical implementation of the framework is available in the open source process mining toolkit ProM. By means of an empirical evaluation we show the applicability of the framework in the streaming domain. The techniques presented operate in a real time fashion and are able to handle unlimited amounts of data. Moreover, the implementation allows to visualize network dynamics, which helps in gaining insights in changes in the execution of the underlying business process.

Original languageEnglish
Title of host publicationOn the Move to Meaningful Internet Systems: OTM 2016 Conferences
Subtitle of host publicationConfederated International Conferences: CoopIS, C&TC, and ODBASE 2016, Rhodes, Greece, October 24-28, 2016, Proceedings
EditorsC. Debruyne, H. Panetto, R. Meersman, T. Dillon, E. Kühn, D. O'Sullivan, C. Agostino Ardagna
Place of PublicationDordrecht
PublisherSpringer
Pages210-228
Number of pages19
ISBN (Electronic)978-3-319-48472-3
ISBN (Print)978-3-319-48471-6
DOIs
Publication statusPublished - 2016
EventConfederated International Conference On the Move to Meaningful Internet Systems, OTM 2016 held in conjunction with Conferences on CoopIS, CandTC and ODBASE 2016 - Rhodes, Greece
Duration: 24 Oct 201628 Oct 2016

Publication series

NameLecture Notes in Computer Science
Volume10033
ISSN (Print)03029743
ISSN (Electronic)16113349

Conference

ConferenceConfederated International Conference On the Move to Meaningful Internet Systems, OTM 2016 held in conjunction with Conferences on CoopIS, CandTC and ODBASE 2016
CountryGreece
CityRhodes
Period24/10/1628/10/16

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Keywords

  • Cooperative resource networks
  • Event streams
  • Process enhancement
  • Process mining

Cite this

van Zelst, S. J., van Dongen, B. F., & van der Aalst, W. M. P. (2016). Online discovery of cooperative structures in business processes. In C. Debruyne, H. Panetto, R. Meersman, T. Dillon, E. Kühn, D. O'Sullivan, & C. Agostino Ardagna (Eds.), On the Move to Meaningful Internet Systems: OTM 2016 Conferences: Confederated International Conferences: CoopIS, C&TC, and ODBASE 2016, Rhodes, Greece, October 24-28, 2016, Proceedings (pp. 210-228). (Lecture Notes in Computer Science; Vol. 10033). Dordrecht: Springer. https://doi.org/10.1007/978-3-319-48472-3_12