On salesperson judgment and decision making

Son K. Lam (Corresponding author), Michel van der Borgh

Research output: Contribution to journalArticleAcademicpeer-review

8 Citations (Scopus)

Abstract

Prior research on salesperson judgment and decision making (JDM) has been fragmented. After identifying how salespeople uniquely differ from other decision makers and unpacking how various personal selling issues can benefit from research in the JDM domain, the authors provide a framework to guide future research on salesperson JDM. The framework includes a research idea generation template to facilitate the identification of theoretically and substantively important research questions about salesperson JDM.

Original languageEnglish
Pages (from-to)855-863
Number of pages9
JournalJournal of the Academy of Marketing Science
Volume49
Issue number5
DOIs
Publication statusPublished - Sept 2021
Externally publishedYes

Bibliographical note

© Academy of Marketing Science 2021.

Keywords

  • Decision making
  • Judgment
  • Salespeople

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