No improvement without learning: prerequisites for learning the relations between process and product quality in practice

D.M. Solingen, van, E.W. Berghout, R.J. Kusters, J.J.M. Trienekens

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

2 Citations (Scopus)

Abstract

Generic relationships between process and product quality are rarely available, because such relationships are highly depending on context factors; the impact of a certain process on product quality is often largely influenced by the characteristics of the specific organisation, processes, business domain, people, timing factors, etc. This does not mean we should stop investigating those relationships, but that we have to look at these context factors and learn these relationships within such a specific context. Creating an organisational structure, in which effective learning is established, is, therefore, a major challenge for organisations in the software domain.

In this paper a conceptual model is presented of nine ‘learning enablers’ to facilitate learning. These enablers help in determining individual and organisational learning during improvement programmes. The main question that is addressed in this paper is: ‘Which factors enable learning in software process improvement and to what extent?’
Original languageEnglish
Title of host publicationPROFES : product focused software process improvement : international conference : proceedings, 2nd, Oulu, Finland, June 20-22, 2000
EditorsF. Bomarius, M. Oivo
Place of PublicationBerlin
PublisherSpringer
Pages36-47
ISBN (Print)978-3-540-67688-1
DOIs
Publication statusPublished - 2000
EventProduct focused software process improvement. Second international conference, PROFES 2000. -
Duration: 1 Jan 2000 → …

Publication series

NameLecture notes in computer science
Volume1840

Conference

ConferenceProduct focused software process improvement. Second international conference, PROFES 2000.
Period1/01/00 → …
OtherProduct focused software process improvement. Second international conference, PROFES 2000.

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  • Cite this

    Solingen, van, D. M., Berghout, E. W., Kusters, R. J., & Trienekens, J. J. M. (2000). No improvement without learning: prerequisites for learning the relations between process and product quality in practice. In F. Bomarius, & M. Oivo (Eds.), PROFES : product focused software process improvement : international conference : proceedings, 2nd, Oulu, Finland, June 20-22, 2000 (pp. 36-47). (Lecture notes in computer science; Vol. 1840). Springer. https://doi.org/10.1007/978-3-540-45051-1_7