The field of workflow technology has burgeoned in recent years providing a variety of means of automating business processes. It is a great source of opportunity for organisations seeking to streamline and optimise their operations. Despite these advantages however, the current generation of workflow technologies are subject to a variety of criticisms, in terms of their restricted view of what comprises a business process, their imprecise definition and their general inflexibility. As a remedy to these potential difficulties, in this paper we propose a series of development goals for the next generation of workflow technology. We also present newYAWL, a formally defined, multi-perspective reference language for workflow systems.
This research was conducted in the context of the Patterns for Process-Aware Information Systems (P4PAIS) project which is supported by the Netherlands Organisation for Scientific Research (NWO).
|Title of host publication||Transactions on Petri Nets and other models of concurrency II : special issue on process aware information systems|
|Editors||K. Jensen, W.M.P. Aalst, van der|
|Place of Publication||Berlin|
|Number of pages||295|
|Publication status||Published - 2009|
|Name||Lecture notes in computer science|