@inbook{d98f0ce5c8854a5184bcecea6d44dbe7,
title = "New YAWL: towards workflow 2.0",
abstract = "The field of workflow technology has burgeoned in recent years providing a variety of means of automating business processes. It is a great source of opportunity for organisations seeking to streamline and optimise their operations. Despite these advantages however, the current generation of workflow technologies are subject to a variety of criticisms, in terms of their restricted view of what comprises a business process, their imprecise definition and their general inflexibility. As a remedy to these potential difficulties, in this paper we propose a series of development goals for the next generation of workflow technology. We also present newYAWL, a formally defined, multi-perspective reference language for workflow systems. This research was conducted in the context of the Patterns for Process-Aware Information Systems (P4PAIS) project which is supported by the Netherlands Organisation for Scientific Research (NWO).",
author = "N.C. Russell and {Hofstede, ter}, A.H.M.",
year = "2009",
doi = "10.1007/978-3-642-00899-3_5",
language = "English",
isbn = "978-3-642-00898-6",
series = "Lecture notes in computer science",
publisher = "Springer",
pages = "79--97",
editor = "K. Jensen and {Aalst, van der}, W.M.P.",
booktitle = "Transactions on Petri Nets and other models of concurrency II : special issue on process aware information systems",
address = "Germany",
}