Moral conflicts in VR: Addressing grade disputes with a virtual trainer

J. Kolkmeier; M. Lee; D. Heylen

doi:10.1007/978-3-319-67401-8_28

Moral conflicts in VR: Addressing grade disputes with a virtual trainer

J. Kolkmeier, M. Lee, D. Heylen

Human Technology Interaction

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

A Virtual Trainer (VT) for ethical expertise development can potentially contribute to organizational and personal moral well-being. For successful training, adapting the agent's strategy based on the performance of a user is crucial. We explore to what extent a user's gaze may be a suitable cue in this context. In our experiment, a VT confronted university employees with a complaint from an anonymous student on unfair grading, a plausible scenario. Addressing criticisms from students may be a stressful situation for many teaching professionals.
According to our preliminary look at post-experiment interviews, participants saw the value in a VT that lets them practice such encounters. What is more, many participants felt truly taken aback when our VT announced that a student is unhappy with them. Yet, in terms of gaze we found no significant within-subject difference between neutral moments and morally conflicting moments on grade disputes for our participants.

Original language	English
Title of host publication	Intelligent Virtual Agents - 17th International Conference, IVA 2017, Proceedings
Editors	Carol O'Sullivan, Ginevra Castellano, Stefan Kopp, Jonas Beskow, Christopher Peters, Iolanda Leite
Publisher	Springer
Pages	231-234
Number of pages	4
ISBN (Electronic)	978-3-319-67401-8
ISBN (Print)	978-3-319-67400-1
DOIs	https://doi.org/10.1007/978-3-319-67401-8_28
Publication status	Published - 2017
Event	17th International Conference on Intelligent Virtual Agents (IVA 2017), August 27-30, 2017, Stockholm, Sweden - KTH Royal Institute of Technology and Tekniska Museet, Stockholm, Sweden Duration: 27 Aug 2017 → 30 Aug 2017 Conference number: 2017 http://iva2017.org/

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	10498 LNAI
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	17th International Conference on Intelligent Virtual Agents (IVA 2017), August 27-30, 2017, Stockholm, Sweden
Abbreviated title	IVA
Country	Sweden
City	Stockholm
Period	27/08/17 → 30/08/17
Internet address	http://iva2017.org/

Keywords

virtual training
ethical expertise
moral conflic
gaze
pedagogy
VR
Gaze
Moral expertise
Multimodal
Skill training
Moral conflict

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10.1007/978-3-319-67401-8_28

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Kolkmeier, J., Lee, M., & Heylen, D. (2017). Moral conflicts in VR: Addressing grade disputes with a virtual trainer. In C. O'Sullivan, G. Castellano, S. Kopp, J. Beskow, C. Peters, & I. Leite (Eds.), Intelligent Virtual Agents - 17th International Conference, IVA 2017, Proceedings (pp. 231-234). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10498 LNAI). Springer. https://doi.org/10.1007/978-3-319-67401-8_28

Kolkmeier, J. ; Lee, M. ; Heylen, D. / Moral conflicts in VR : Addressing grade disputes with a virtual trainer. Intelligent Virtual Agents - 17th International Conference, IVA 2017, Proceedings. editor / Carol O'Sullivan ; Ginevra Castellano ; Stefan Kopp ; Jonas Beskow ; Christopher Peters ; Iolanda Leite. Springer, 2017. pp. 231-234 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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abstract = "A Virtual Trainer (VT) for ethical expertise development can potentially contribute to organizational and personal moral well-being. For successful training, adapting the agent's strategy based on the performance of a user is crucial. We explore to what extent a user's gaze may be a suitable cue in this context. In our experiment, a VT confronted university employees with a complaint from an anonymous student on unfair grading, a plausible scenario. Addressing criticisms from students may be a stressful situation for many teaching professionals. According to our preliminary look at post-experiment interviews, participants saw the value in a VT that lets them practice such encounters. What is more, many participants felt truly taken aback when our VT announced that a student is unhappy with them. Yet, in terms of gaze we found no significant within-subject difference between neutral moments and morally conflicting moments on grade disputes for our participants. ",

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Kolkmeier, J, Lee, M & Heylen, D 2017, Moral conflicts in VR: Addressing grade disputes with a virtual trainer. in C O'Sullivan, G Castellano, S Kopp, J Beskow, C Peters & I Leite (eds), Intelligent Virtual Agents - 17th International Conference, IVA 2017, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 10498 LNAI, Springer, pp. 231-234, 17th International Conference on Intelligent Virtual Agents (IVA 2017), August 27-30, 2017, Stockholm, Sweden, Stockholm, Sweden, 27/08/17. https://doi.org/10.1007/978-3-319-67401-8_28

Moral conflicts in VR : Addressing grade disputes with a virtual trainer. / Kolkmeier, J.; Lee, M.; Heylen, D.

Intelligent Virtual Agents - 17th International Conference, IVA 2017, Proceedings. ed. / Carol O'Sullivan; Ginevra Castellano; Stefan Kopp; Jonas Beskow; Christopher Peters; Iolanda Leite. Springer, 2017. p. 231-234 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10498 LNAI).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Kolkmeier J, Lee M, Heylen D. Moral conflicts in VR: Addressing grade disputes with a virtual trainer. In O'Sullivan C, Castellano G, Kopp S, Beskow J, Peters C, Leite I, editors, Intelligent Virtual Agents - 17th International Conference, IVA 2017, Proceedings. Springer. 2017. p. 231-234. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). https://doi.org/10.1007/978-3-319-67401-8_28

Moral conflicts in VR: Addressing grade disputes with a virtual trainer

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Keywords

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