Modelling dynamics in decision support systems

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Decision support systems (DSS) play an important role in supporting scheduling tasks in industrial settings. In this paper, a special facet of DSS, respectively their development, implementation and usage in relation to user participation, is examined. The outlined research model proposes that different forms of user participation lead to different levels of model complexity. This complexity influences in turn such outcome variables like system performance, user satisfaction etc. The research model integrates several existing concepts from technology acceptance, planned behaviour, involvement and participation research as well as control theory. These theories are expanded by the dynamics of the modelling process. For the empirical analysis multiple case studies examining different cases of DSS development and implementation processes in different settings were conducted
Original languageEnglish
Title of host publicationProceedings of the 16th IEA Congress, 10-14 July 2006 Maastricht, the Netherlands
EditorsR.N. Pikaar, E.A.P. Koningsveld, P.J.M. Settels
Publication statusPublished - 2006
Event16th IEA World Congress on Ergonomics - Maastricht, Netherlands
Duration: 10 Jul 200614 Jul 2006


Conference16th IEA World Congress on Ergonomics


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