Modeling and negotiating service quality

S. Benbernou, I. Brandic, C. Cappiello, M. Carro, M. Comuzzi, A. Kertész, K. Kritikos, M. Parkin, B. Pernici, P. Plebani

Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

9 Citations (Scopus)


In this chapter the research problems of specifying and negotiating QoS and its corresponding quality documents are analyzed. For this reason, this chapter is separated into two main sections, Section 6.1 and 6.2, with each dedicated to one of the two problems, i.e., QoS specification and negotiation, respectively. Each section has a similar structure: they first introduce the problem and then, in the remaining subsections, review related work. Finally, the chapter ends with Section 6.3, which identifies research gaps and presents potential research challenges in QoS modelling, specification and negotiation.
Original languageEnglish
Title of host publicationService research challenges and solutions for the future internet : S-Cube - towards engineering, managing and adapting service-based systems
EditorsM. Papazoglou, K. Pohl, M. Parkin, A. Metzger
ISBN (Print)978-3-642-17598-5
Publication statusPublished - 2011

Publication series

NameLecture Notes in Computer Science
ISSN (Print)0302-9743


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