Abstract
Observation functionality integrated into interactive
products can help companies identifying current consumer
requirements and expectations. As these needs can change
rapidly, detailed information about product usage that
comes from habitual interaction is crucial to evaluate product
acceptance and relevance. We explore how products
can be extended with observation functionality that satisfies
the information needs of multi-disciplinary experts in
the development team. In the process of product evaluation,
information requirements are bound to change, and
so is the observation behavior. Our approach addresses
this by integrating observation functionality into products
which can be adapted to current information needs. This
paper presents a novel way to remotely configure products
in the field by using high-level models, graphical observation
specifications, that are interpreted by a runtime environment
built into the products in the field. An industrial
case-study shows the applicability of the approach. This
work is part of ongoing development aiming at a generic
observation integration methodology
Original language | English |
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Title of host publication | Proceedings of the Twentieth International Conference on Software Engineering and Knowledge Engineering : San Francisco, USA, July 1 - 3, 2008 |
Place of Publication | Skokie |
Publisher | Knowledge Systems Institute Graduate School |
Pages | 785-790 |
ISBN (Print) | 1-891706-22-5 |
Publication status | Published - 2008 |