TY - JOUR
T1 - Mobility as a service
T2 - A critical review of definitions, assessments of schemes, and key challenges
AU - Jittrapirom, Peraphan
AU - Caiati, Valeria
AU - Feneri, Anna Maria
AU - Ebrahimigharehbaghi, Shima
AU - Alonso-González, María J.
AU - Narayan, Jishnu
PY - 2017/1/1
Y1 - 2017/1/1
N2 - Mobility as a Service (MaaS) is a recent innovative transport concept, anticipated to induce significant changes in the current transport practices. However, there is ambiguity surrounding the concept; it is uncertain what are the core characteristics of MaaS and in which way they can be addressed. Further, there is a lack of an assessment framework to classify their unique characteristics in a systematic manner, even though several MaaS schemes have been implemented around the world. In this study, we define this set of attributes through a literature review, which is then used to describe selected MaaS schemes and existing applications. We also examine the potential implications of the identified core characteristics of the service on the following three areas of transport practices: travel demand modelling, supply-side analysis and business model design. Finally, we propose the necessary enhancements needed to deliver such an innovative service like MaaS, by establishing the state of art in those fields.
AB - Mobility as a Service (MaaS) is a recent innovative transport concept, anticipated to induce significant changes in the current transport practices. However, there is ambiguity surrounding the concept; it is uncertain what are the core characteristics of MaaS and in which way they can be addressed. Further, there is a lack of an assessment framework to classify their unique characteristics in a systematic manner, even though several MaaS schemes have been implemented around the world. In this study, we define this set of attributes through a literature review, which is then used to describe selected MaaS schemes and existing applications. We also examine the potential implications of the identified core characteristics of the service on the following three areas of transport practices: travel demand modelling, supply-side analysis and business model design. Finally, we propose the necessary enhancements needed to deliver such an innovative service like MaaS, by establishing the state of art in those fields.
KW - Business model
KW - Innovative mobility services
KW - Integrated mobility
KW - Modelling
UR - http://www.scopus.com/inward/record.url?scp=85041721176&partnerID=8YFLogxK
U2 - 10.17645/up.v2i2.931
DO - 10.17645/up.v2i2.931
M3 - Article
AN - SCOPUS:85041721176
SN - 2183-7635
VL - 2
SP - 13
EP - 25
JO - Urban Planning
JF - Urban Planning
IS - 2
ER -