Mismatch patterns in similar business processes

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Abstract

To unify similar business processes, such as processes of similar business units or similar organizations, the similarities and differences between these business processes must be detected and the differences must be resolved. This paper presents a collection of patterns that describe frequently occurring mismatches between similar business processes. These patterns are helpful in the mismatch detection step. We discovered them in practice by comparing processes that we obtained from different business units in two organizations. The patterns help when merging processes in case of a merger between organizations. They also help when merging processes to construct a standardized process that allows organizations that adhere to the standard to interact successfully.
Original languageEnglish
Place of PublicationEindhoven
PublisherTechnische Universiteit Eindhoven
Number of pages17
ISBN (Print)978-90-386-0966-9
Publication statusPublished - 2007

Publication series

NameBETA publicatie : working papers
Volume202
ISSN (Print)1386-9213

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