Meeting designers where they are: using industry events as a research venue for HCI and design methods development

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Abstract

There is much work in the CHI community about the ‘industry-academia divide’, and how to bridge it. One key crossover between HCI/UX scientists and practitioners is the development and use of tools and methods—boundary objects between academia and practice. Among other forms of collaboration, there is an underdeveloped opportunity for academics to make use of industry events (conferences, meetups, design jams) as a research venue in the context of tool and method development. This paper describes three cases from work in academia-industry engagement over the last decade, in which workshops or experiments have been run at industry events as a way of trialling and developing tools directly with practitioners. We discuss advantages of this approach and extract key insights and practical implications, highlighting how the CHI community might use this method more widely, gathering relevant research outcomes while contributing to knowledge exchange between academia and practice.
Original languageEnglish
Title of host publicationCHI 2020 - Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery, Inc
Number of pages13
ISBN (Electronic)9781450367080
DOIs
Publication statusPublished - 21 Apr 2020

Funding

FundersFunder number
Ormsby Trust
Thomas Gerald Gray Charitable Trust

    Keywords

    • design tools
    • industry events
    • industry-academia engagement
    • method development
    • practitioners

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