Measuring critical success factors in ERP projects : Results from a case study in a SME

Jos J.M. Trienekens; Pedro van Grinsven

Measuring critical success factors in ERP projects : Results from a case study in a SME

Jos J.M. Trienekens, Pedro van Grinsven

Information Systems IE&IS

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

1 Citation (Scopus)

Abstract

Over the past decade many organizations are increasingly concerned with the implementation of Enterprise Resource Planning (ERP) systems. This counts for both large and small and medium sized companies. Implementation can be considered to be a process of change influenced by different so-called critical success factors (CSF) of type organizational, technological and human. This paper reports on the development of a measurement approach for managing CSF in an ERP implementation project in a small and medium sized company (SME). Critical success factors are being derived from project goals and subsequently measured in this project to monitor and control the implementation project.

Original language	English
Title of host publication	ICEIS 2008 - Proceedings of the 10th International Conference on Enterprise Information Systems
Place of Publication	Setubal
Publisher	INSTICC Press
Pages	203-209
Number of pages	7
ISBN (Print)	9789898111364
Publication status	Published - 1 Dec 2008
Event	ICEIS 2008 - 10th International Conference on Enterprise Information Systems - Barcelona, Spain Duration: 12 Jun 2008 → 16 Jun 2008

Conference

Conference	ICEIS 2008 - 10th International Conference on Enterprise Information Systems
Country/Territory	Spain
City	Barcelona
Period	12/06/08 → 16/06/08

Keywords

ERP system implementation
Measurement
Success factors

Cite this

@inproceedings{78007f8fa316401085583b86cd6c9abc,

title = "Measuring critical success factors in ERP projects : Results from a case study in a SME",

abstract = "Over the past decade many organizations are increasingly concerned with the implementation of Enterprise Resource Planning (ERP) systems. This counts for both large and small and medium sized companies. Implementation can be considered to be a process of change influenced by different so-called critical success factors (CSF) of type organizational, technological and human. This paper reports on the development of a measurement approach for managing CSF in an ERP implementation project in a small and medium sized company (SME). Critical success factors are being derived from project goals and subsequently measured in this project to monitor and control the implementation project.",

keywords = "ERP system implementation, Measurement, Success factors",

author = "Trienekens, {Jos J.M.} and {van Grinsven}, Pedro",

year = "2008",

month = dec,

day = "1",

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isbn = "9789898111364",

pages = "203--209",

booktitle = "ICEIS 2008 - Proceedings of the 10th International Conference on Enterprise Information Systems",

publisher = "INSTICC Press",

note = "ICEIS 2008 - 10th International Conference on Enterprise Information Systems ; Conference date: 12-06-2008 Through 16-06-2008",

}

Trienekens, JJM & van Grinsven, P 2008, Measuring critical success factors in ERP projects : Results from a case study in a SME. in ICEIS 2008 - Proceedings of the 10th International Conference on Enterprise Information Systems. INSTICC Press, Setubal, pp. 203-209, ICEIS 2008 - 10th International Conference on Enterprise Information Systems, Barcelona, Spain, 12/06/08.

Measuring critical success factors in ERP projects : Results from a case study in a SME. / Trienekens, Jos J.M.; van Grinsven, Pedro.

ICEIS 2008 - Proceedings of the 10th International Conference on Enterprise Information Systems. Setubal : INSTICC Press, 2008. p. 203-209.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - van Grinsven, Pedro

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N2 - Over the past decade many organizations are increasingly concerned with the implementation of Enterprise Resource Planning (ERP) systems. This counts for both large and small and medium sized companies. Implementation can be considered to be a process of change influenced by different so-called critical success factors (CSF) of type organizational, technological and human. This paper reports on the development of a measurement approach for managing CSF in an ERP implementation project in a small and medium sized company (SME). Critical success factors are being derived from project goals and subsequently measured in this project to monitor and control the implementation project.

AB - Over the past decade many organizations are increasingly concerned with the implementation of Enterprise Resource Planning (ERP) systems. This counts for both large and small and medium sized companies. Implementation can be considered to be a process of change influenced by different so-called critical success factors (CSF) of type organizational, technological and human. This paper reports on the development of a measurement approach for managing CSF in an ERP implementation project in a small and medium sized company (SME). Critical success factors are being derived from project goals and subsequently measured in this project to monitor and control the implementation project.

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KW - Measurement

KW - Success factors

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M3 - Conference contribution

AN - SCOPUS:55849112677

SN - 9789898111364

SP - 203

EP - 209

BT - ICEIS 2008 - Proceedings of the 10th International Conference on Enterprise Information Systems

PB - INSTICC Press

CY - Setubal

T2 - ICEIS 2008 - 10th International Conference on Enterprise Information Systems

Y2 - 12 June 2008 through 16 June 2008

ER -

Measuring critical success factors in ERP projects : Results from a case study in a SME

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