Abstract
Over the past decade many organizations are increasingly concerned with the implementation of Enterprise Resource Planning (ERP) systems. This counts for both large and small and medium sized companies. Implementation can be considered to be a process of change influenced by different so-called critical success factors (CSF) of type organizational, technological and human. This paper reports on the development of a measurement approach for managing CSF in an ERP implementation project in a small and medium sized company (SME). Critical success factors are being derived from project goals and subsequently measured in this project to monitor and control the implementation project.
| Original language | English |
|---|---|
| Title of host publication | ICEIS 2008 - Proceedings of the 10th International Conference on Enterprise Information Systems |
| Place of Publication | Setubal |
| Publisher | INSTICC Press |
| Pages | 203-209 |
| Number of pages | 7 |
| ISBN (Print) | 9789898111364 |
| Publication status | Published - 1 Dec 2008 |
| Event | ICEIS 2008 - 10th International Conference on Enterprise Information Systems - Barcelona, Spain Duration: 12 Jun 2008 → 16 Jun 2008 |
Conference
| Conference | ICEIS 2008 - 10th International Conference on Enterprise Information Systems |
|---|---|
| Country | Spain |
| City | Barcelona |
| Period | 12/06/08 → 16/06/08 |
Keywords
- ERP system implementation
- Measurement
- Success factors
Fingerprint Dive into the research topics of 'Measuring critical success factors in ERP projects : Results from a case study in a SME'. Together they form a unique fingerprint.
Cite this
Trienekens, J. J. M., & van Grinsven, P. (2008). Measuring critical success factors in ERP projects : Results from a case study in a SME. In ICEIS 2008 - Proceedings of the 10th International Conference on Enterprise Information Systems (pp. 203-209). INSTICC Press.