Let's make service better : design of the business model for PCC customer services

R.K.F.J. Bastiaensen; Technische Universiteit Eindhoven (TUE). Stan Ackermans Instituut. Ontwerpen van Logistieke Besturingssystemen

Let's make service better : design of the business model for PCC customer services

R.K.F.J. Bastiaensen, Technische Universiteit Eindhoven (TUE). Stan Ackermans Instituut. Ontwerpen van Logistieke Besturingssystemen

Industrial Engineering and Innovation Sciences

Research output: Thesis › EngD Thesis

Original language	English
Qualification	Doctor of Philosophy
Awarding Institution
Supervisors/Advisors	Wortmann, Hans, Supervisor Fortuin, Leonard, Supervisor Rijn, van, T., External supervisor, External person
Award date	1 Jan 1997
Place of Publication	Eindhoven
Publisher	Technische Universiteit Eindhoven
Print ISBNs	90-5282-757-5
Publication status	Published - 1997

Bibliographical note

Eindverslag

Cite this

@phdthesis{be353abaf9814ef082b9ecc6be49b0a7,

title = "Let's make service better : design of the business model for PCC customer services",

author = "R.K.F.J. Bastiaensen and \{Technische Universiteit Eindhoven (TUE). Stan Ackermans Instituut. Ontwerpen van Logistieke Besturingssystemen\}",

note = "Eindverslag",

year = "1997",

language = "English",

isbn = "90-5282-757-5",

publisher = "Technische Universiteit Eindhoven",

type = "EngD Thesis",

}

TY - THES

T1 - Let's make service better : design of the business model for PCC customer services

AU - Bastiaensen, R.K.F.J.

AU - Technische Universiteit Eindhoven (TUE). Stan Ackermans Instituut. Ontwerpen van Logistieke Besturingssystemen

N1 - Eindverslag

PY - 1997

Y1 - 1997

M3 - EngD Thesis

SN - 90-5282-757-5

PB - Technische Universiteit Eindhoven

CY - Eindhoven

ER -