Let's make service better : design of the business model for PCC customer services

R.K.F.J. Bastiaensen, Technische Universiteit Eindhoven (TUE). Stan Ackermans Instituut. Ontwerpen van Logistieke Besturingssystemen

Research output: ThesisPd Eng Thesis

Original languageEnglish
QualificationDoctor of Philosophy
Awarding Institution
Supervisors/Advisors
  • Wortmann, Hans, Supervisor
  • Fortuin, Leonard, Supervisor
  • Rijn, van, T., External supervisor, External person
Award date1 Jan 1997
Place of PublicationEindhoven
Publisher
Print ISBNs90-5282-757-5
Publication statusPublished - 1997

Bibliographical note

Eindverslag

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