Let's make service better : design of the business model for PCC customer services

R.K.F.J. Bastiaensen, Technische Universiteit Eindhoven (TUE). Stan Ackermans Instituut. Ontwerpen van Logistieke Besturingssystemen

Research output: Thesis › EngD Thesis

Original language	English
Qualification	Doctor of Philosophy
Awarding Institution
Supervisors/Advisors	Wortmann, Hans, Supervisor Fortuin, Leonard, Supervisor Rijn, van, T., External supervisor, External person
Award date	1 Jan 1997
Place of Publication	Eindhoven
Publisher	Technische Universiteit Eindhoven
Print ISBNs	90-5282-757-5
Publication status	Published - 1997

Eindverslag

Cite this

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title = "Let's make service better : design of the business model for PCC customer services",

author = "R.K.F.J. Bastiaensen and {Technische Universiteit Eindhoven (TUE). Stan Ackermans Instituut. Ontwerpen van Logistieke Besturingssystemen}",

note = "Eindverslag",

year = "1997",

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isbn = "90-5282-757-5",

publisher = "Technische Universiteit Eindhoven",

type = "EngD Thesis",

}

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AU - Bastiaensen, R.K.F.J.

AU - Technische Universiteit Eindhoven (TUE). Stan Ackermans Instituut. Ontwerpen van Logistieke Besturingssystemen

N1 - Eindverslag

PY - 1997

Y1 - 1997

M3 - EngD Thesis

SN - 90-5282-757-5

PB - Technische Universiteit Eindhoven

CY - Eindhoven

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