| Original language | English |
|---|---|
| Title of host publication | Management Ratio's, Aflevering 2, A 2.19.2 |
| Pages | 1-16 |
| Publication status | Published - 1995 |
Cite this
- APA
- Author
- BIBTEX
- Harvard
- Standard
- RIS
- Vancouver
Kwaliteit in de dienstverlening: een marketing perspectief
- J.G.A.M. Lemmink
- , M.G.M. Wetzels
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional