Innovation is a process that involves searching for new information. This paper builds upon theoretical insights on individual and organizational learning and proposes a knowledge based model of how actors search for information when confronted with innovation. The model takes into account
different search channels, both local and non local, and relates their use to the knowledge base of
actors. The paper also provides an empirical validation of our model based on a study on the search
channels used by a sample of Dutch consumers when buying new consumer electronic products.
|Place of Publication
|Number of pages
|Published - 2008
|ISU working paper