It takes two to tango: customer loyalty in a service setting

J.M.M. Bloemer, J.C. Ruyter, de, M.G.M. Wetzels

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Original languageEnglish
Title of host publicationSocial & Economic Representations, XXIst Annual Colloquium, International Association for Economic Psychology, September 11-15
EditorsC. Roland-Lévy
Place of PublicationParis, France
PublisherUniversité René Descartes
Pages950-969
Publication statusPublished - 1996

Cite this