Introduction to the third workshop on business process design

Tom Davenport; Selma Mansar; Hajo Reijers

doi:10.1007/978-3-540-78238-4_11

Introduction to the third workshop on business process design

Tom Davenport, Selma Mansar, Hajo Reijers

Information Systems IE&IS

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

If one considers business processes that are in use today, be it by banks, insurance companies, governmental agencies, hosptitals, etc., it is sometimes difficult to imagine that they were once consciously designed. Their structures can be extremely complicated, responsibilities for their parts may have been widely distributed, and no particular participant really has an overview of the entire process anymore. Such business processes typically evolved organically over dozens of years, mostly with a focus on mending the operational problems that occurred on a day-to-day basis. But this will no longer do.

Original language	English
Title of host publication	Business Process Management Workshops
Subtitle of host publication	BPM 2007 International Workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia, September 24, 2007, Revised Selected Papers
Editors	A. Ter Hofstede, B. Benatallah, Hye-Young Paik
Place of Publication	Berlin
Publisher	Springer
Pages	93-94
Number of pages	2
ISBN (Electronic)	978-3-540-78238-4
ISBN (Print)	978-3-540-78237-7
DOIs	https://doi.org/10.1007/978-3-540-78238-4_11
Publication status	Published - 14 Mar 2008
Event	5th International Conference on Business Process Management (BPM 2007) - Brisbane, Australia Duration: 24 Sept 2007 → 28 Sept 2007 Conference number: 5

Publication series

Name	Lecture Notes in Computer Science
Publisher	Springer
Volume	4928
ISSN (Print)	0302-9743

Conference

Conference	5th International Conference on Business Process Management (BPM 2007)
Abbreviated title	BPM 2007
Country/Territory	Australia
City	Brisbane
Period	24/09/07 → 28/09/07

Access to Document

10.1007/978-3-540-78238-4_11

Cite this

Davenport, T., Mansar, S., & Reijers, H. (2008). Introduction to the third workshop on business process design. In A. Ter Hofstede, B. Benatallah, & H.-Y. Paik (Eds.), Business Process Management Workshops: BPM 2007 International Workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia, September 24, 2007, Revised Selected Papers (pp. 93-94). (Lecture Notes in Computer Science; Vol. 4928). Springer. https://doi.org/10.1007/978-3-540-78238-4_11

Davenport, Tom ; Mansar, Selma ; Reijers, Hajo. / Introduction to the third workshop on business process design. Business Process Management Workshops: BPM 2007 International Workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia, September 24, 2007, Revised Selected Papers. editor / A. Ter Hofstede ; B. Benatallah ; Hye-Young Paik. Berlin : Springer, 2008. pp. 93-94 (Lecture Notes in Computer Science).

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abstract = "If one considers business processes that are in use today, be it by banks, insurance companies, governmental agencies, hosptitals, etc., it is sometimes difficult to imagine that they were once consciously designed. Their structures can be extremely complicated, responsibilities for their parts may have been widely distributed, and no particular participant really has an overview of the entire process anymore. Such business processes typically evolved organically over dozens of years, mostly with a focus on mending the operational problems that occurred on a day-to-day basis. But this will no longer do.",

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Davenport, T, Mansar, S & Reijers, H 2008, Introduction to the third workshop on business process design. in A Ter Hofstede, B Benatallah & H-Y Paik (eds), Business Process Management Workshops: BPM 2007 International Workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia, September 24, 2007, Revised Selected Papers. Lecture Notes in Computer Science, vol. 4928, Springer, Berlin, pp. 93-94, 5th International Conference on Business Process Management (BPM 2007), Brisbane, Australia, 24/09/07. https://doi.org/10.1007/978-3-540-78238-4_11

Introduction to the third workshop on business process design. / Davenport, Tom; Mansar, Selma; Reijers, Hajo.
Business Process Management Workshops: BPM 2007 International Workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia, September 24, 2007, Revised Selected Papers. ed. / A. Ter Hofstede; B. Benatallah; Hye-Young Paik. Berlin: Springer, 2008. p. 93-94 (Lecture Notes in Computer Science; Vol. 4928).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Davenport T, Mansar S, Reijers H. Introduction to the third workshop on business process design. In Ter Hofstede A, Benatallah B, Paik HY, editors, Business Process Management Workshops: BPM 2007 International Workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia, September 24, 2007, Revised Selected Papers. Berlin: Springer. 2008. p. 93-94. (Lecture Notes in Computer Science). doi: 10.1007/978-3-540-78238-4_11

Introduction to the third workshop on business process design

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