Interactive prototypes in the participatory development of product-service systems

M. Bhomer, ten, C. E. Brouwer, O. Tomico, S.A.G. Wensveen

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    Stakeholders who are part of the development process of a new Product-Service System (PSS) could use interactive prototypes during meetings to exchange different point of views. Based on the findings of a conversation analyst and the reflections of a design researcher we compared three explication techniques of how a prototype was involved during such a meeting (for pointing and manipulating, for demonstrating its function and for imitating and/or demonstration through body movement and gesture) with the phases of a co-reflection session (exploration, ideation and confrontation). We found that the prototype was especially useful during the exploration and confrontation phases. Pointing and manipulating helped to make reflections concrete, made it easier to propose small design changes and helped the participants to reach common goals. Interactive prototypes do have their limits, during the ideation phase the prototype did not play an important role.
    Original languageEnglish
    Title of host publicationProceedings of the 3rd Participatory Innovation Conference (PINC 2013), 18-20 June 2013, Lahti, Finland
    EditorsH. Melkas, J. Buur
    Place of PublicationLahti, Finland
    Publication statusPublished - 2013
    Eventconference; Participatory Innovation Conference; 2013-06-18; 2013-06-20 -
    Duration: 18 Jun 201320 Jun 2013


    Conferenceconference; Participatory Innovation Conference; 2013-06-18; 2013-06-20
    OtherParticipatory Innovation Conference


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