Abstract
This paper analyzes intelligent products’ design from the perspective of enhancing the user experience to understand natural interaction in intelligent products’ development. According to the people-oriented natural interaction characteristics, this paper analyzes intelligent products’ development and discusses the future development trends. From the perspective of information processing psychology, this paper analyzes why “intelligent speakers” are so popular and clarifies the situational factors in intelligent product design based on situational awareness theory, which leads to the natural interaction direction of intelligent product design. Finally, a case of an intelligent speaker’s design process is presented. The case shows that the core of intelligent product design is to reduce user information transformation workload on the one hand. On the other hand, it predicts the user’s action or the result that the user wants to produce. The intelligent product should respond to users’ unexpressed needs in advance and provide users with a more humanized and personalized user experience.
Original language | English |
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Title of host publication | Distributed, Ambient and Pervasive Interactions - 9th International Conference, DAPI 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings |
Editors | Norbert Streitz, Shin’ichi Konomi |
Publisher | Springer |
Pages | 361-373 |
Number of pages | 13 |
ISBN (Print) | 9783030770143 |
DOIs | |
Publication status | Published - 2021 |
Event | 9th International Conference on Distributed, Ambient and Pervasive Interactions, DAPI 2021, held as part of the 23rd International Conference, HCI International 2021 - Virtual, Online Duration: 24 Jul 2021 → 29 Jul 2021 |
Publication series
Name | Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) |
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Volume | 12782 LNCS |
ISSN (Print) | 0302-9743 |
ISSN (Electronic) | 1611-3349 |
Conference
Conference | 9th International Conference on Distributed, Ambient and Pervasive Interactions, DAPI 2021, held as part of the 23rd International Conference, HCI International 2021 |
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City | Virtual, Online |
Period | 24/07/21 → 29/07/21 |
Bibliographical note
Publisher Copyright:© 2021, Springer Nature Switzerland AG.
Keywords
- Intelligent products
- Natural interaction
- Situational awareness
- User experience