Informing user experience design about users : insights from practice

D. Ozcelik; J.M.B. Terken; Berry Eggen

Informing user experience design about users : insights from practice

Industrial Design

Research output: Contribution to conference › Poster

Abstract

In this paper we explore what type of information from end-users designers find useful for early concept evaluations. We addressed the question through a study where user feedback taken from a real design project was assessed by four designers working in the project. We found that designers consider elaborate feedback indicating clear attitudes and motivations and feedback revealing past experiences of people most valuable. Finally, we discuss the methodology for evaluating the value of user feedback.

Original language	English
Publication status	Published - 2012
Event	conference; CHI'12 - Duration: 1 Jan 2012 → …

Conference

Conference	conference; CHI'12
Period	1/01/12 → …
Other	CHI'12

Bibliographical note

CHI EA '12 CHI '12 extended abstracts on Human Factors in Computing Systems, May 5–10, 2012, Austin, Texas, USA

Cite this

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title = "Informing user experience design about users : insights from practice",

abstract = "In this paper we explore what type of information from end-users designers find useful for early concept evaluations. We addressed the question through a study where user feedback taken from a real design project was assessed by four designers working in the project. We found that designers consider elaborate feedback indicating clear attitudes and motivations and feedback revealing past experiences of people most valuable. Finally, we discuss the methodology for evaluating the value of user feedback.",

author = "D. Ozcelik and J.M.B. Terken and Berry Eggen",

note = "CHI EA '12 CHI '12 extended abstracts on Human Factors in Computing Systems, May 5–10, 2012, Austin, Texas, USA; conference; CHI'12 ; Conference date: 01-01-2012",

year = "2012",

language = "English",

}

TY - CONF

T1 - Informing user experience design about users : insights from practice

AU - Ozcelik, D.

AU - Terken, J.M.B.

AU - Eggen, Berry

N1 - CHI EA '12 CHI '12 extended abstracts on Human Factors in Computing Systems, May 5–10, 2012, Austin, Texas, USA

PY - 2012

Y1 - 2012

N2 - In this paper we explore what type of information from end-users designers find useful for early concept evaluations. We addressed the question through a study where user feedback taken from a real design project was assessed by four designers working in the project. We found that designers consider elaborate feedback indicating clear attitudes and motivations and feedback revealing past experiences of people most valuable. Finally, we discuss the methodology for evaluating the value of user feedback.

AB - In this paper we explore what type of information from end-users designers find useful for early concept evaluations. We addressed the question through a study where user feedback taken from a real design project was assessed by four designers working in the project. We found that designers consider elaborate feedback indicating clear attitudes and motivations and feedback revealing past experiences of people most valuable. Finally, we discuss the methodology for evaluating the value of user feedback.

M3 - Poster

T2 - conference; CHI'12

Y2 - 1 January 2012

ER -

Informing user experience design about users : insights from practice

Abstract

Conference

Bibliographical note

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Cite this