Individual and group productivity enhancement in a service setting

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Original language	English
Title of host publication	Productivity measurement and improvement : organizational case studies
Editors	Robert D. Pritchard
Place of Publication	Westport
Publisher	Praeger
Pages	140-169
ISBN (Print)	0-275-03907-3
Publication status	Published - 1995

Access to Document

@inbook{21d856ce463c4cd2ab0ef16d0a1717e4,

title = "Individual and group productivity enhancement in a service setting",

author = "P.A.M. Kleingeld and \{Tuijl, van\}, H.F.J.M.",

year = "1995",

language = "English",

isbn = "0-275-03907-3",

pages = "140--169",

editor = "Pritchard, \{Robert D.\}",

booktitle = "Productivity measurement and improvement : organizational case studies",

publisher = "Praeger",

}