In the vanguard of openness : which innovation capabilities should KIBS focus on?

M.J. Janssen, C. Castaldi, A. Alexiev

Research output: Contribution to conferencePaper

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Abstract

A major question in the research on openness concerns its connection to in-house innovation activities. Building on the notion of the innovation value chain, scholars have started to assess the relevance of external parties during the distinct phases in which knowledge is translated into business value. The possibility to substitute internal capabilities is particularly interesting in the domain of knowledge intensive business services (KIBS), which are relatively open by their very nature. On the basis of a literature review and an in-depth case study, we assess the opportunities for KIBS to rely on the knowledge and competences of external partners when pursuing innovation. We argue that openness can substitute a KIBS? internal capabilities for both the explorative and exploitative aspects of service innovation, but is of less relevance for the intermediate translation of raw ideas into marketable service propositions. Using panel-data from a survey conducted in the Netherlands, we show that openness in KIBS only has an interaction effect with the capability of conceptualizing. Our contribution lays in the demonstration of a functional limitation to substituting innovation capabilities for openness.
Original languageEnglish
Publication statusPublished - 2014
Eventconference; DRUID Academy Conference; 2014-01-15; 2014-01-17 -
Duration: 15 Jan 201417 Jan 2014

Conference

Conferenceconference; DRUID Academy Conference; 2014-01-15; 2014-01-17
Period15/01/1417/01/14
OtherDRUID Academy Conference

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Knowledge-intensive business services
Openness
Innovation capability
Innovation
Substitute
Value chain
Business value
Functional limitations
Panel data
Service innovation
Innovation activities
Literature review
Interaction effects
The Netherlands

Cite this

Janssen, M. J., Castaldi, C., & Alexiev, A. (2014). In the vanguard of openness : which innovation capabilities should KIBS focus on?. Paper presented at conference; DRUID Academy Conference; 2014-01-15; 2014-01-17, .
Janssen, M.J. ; Castaldi, C. ; Alexiev, A. / In the vanguard of openness : which innovation capabilities should KIBS focus on?. Paper presented at conference; DRUID Academy Conference; 2014-01-15; 2014-01-17, .
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Janssen, MJ, Castaldi, C & Alexiev, A 2014, 'In the vanguard of openness : which innovation capabilities should KIBS focus on?', Paper presented at conference; DRUID Academy Conference; 2014-01-15; 2014-01-17, 15/01/14 - 17/01/14.

In the vanguard of openness : which innovation capabilities should KIBS focus on? / Janssen, M.J.; Castaldi, C.; Alexiev, A.

2014. Paper presented at conference; DRUID Academy Conference; 2014-01-15; 2014-01-17, .

Research output: Contribution to conferencePaper

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AU - Castaldi, C.

AU - Alexiev, A.

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AB - A major question in the research on openness concerns its connection to in-house innovation activities. Building on the notion of the innovation value chain, scholars have started to assess the relevance of external parties during the distinct phases in which knowledge is translated into business value. The possibility to substitute internal capabilities is particularly interesting in the domain of knowledge intensive business services (KIBS), which are relatively open by their very nature. On the basis of a literature review and an in-depth case study, we assess the opportunities for KIBS to rely on the knowledge and competences of external partners when pursuing innovation. We argue that openness can substitute a KIBS? internal capabilities for both the explorative and exploitative aspects of service innovation, but is of less relevance for the intermediate translation of raw ideas into marketable service propositions. Using panel-data from a survey conducted in the Netherlands, we show that openness in KIBS only has an interaction effect with the capability of conceptualizing. Our contribution lays in the demonstration of a functional limitation to substituting innovation capabilities for openness.

M3 - Paper

ER -

Janssen MJ, Castaldi C, Alexiev A. In the vanguard of openness : which innovation capabilities should KIBS focus on?. 2014. Paper presented at conference; DRUID Academy Conference; 2014-01-15; 2014-01-17, .