Improvement by GQM measurement

D.M. Solingen, van, E.P.W.M. Veenendaal, van

Research output: Chapter in Book/Report/Conference proceedingChapterProfessional


Software development is a discipline with specific management difficulties. Collecting relevant data during development is a way to overcome these difficulties. Such data collectionfor software development is termed ‘Software Measurement’. Software measurement is a poweiful aid to quality improvement ofproducts and processes. A well-known andpopular software measurement approach is the Goal! Question/Metric approach (GQM). This chapter presents available techniques for GQM measurement and a research road-map to enhance GQM into a mature measurement approach. The main conclusion is that GQM promises to become the international standard for software measurement. Howevem the emphasis of the method must be focused on the interpretation process of measurement data and tools must become available that support this interpretation process. Organisations should start to recognise that improved understanding by developers is the only way to continuous improvement. Only bottom-up approaches, such as GQM, provide this understanding. Bottom-up improvement must be applied in practice. It is recommended to apply top-down improvement approaches, such as the Capability Maturity Model, in parallel with software measurement.
Original languageEnglish
Title of host publicationSoftware quality from a business perspective
EditorsJ. Trienekens, E. Veenendaal, van
Place of PublicationDeventer
PublisherKluwer Bedrijfsinformatica
ISBN (Print)90-267-2631-7
Publication statusPublished - 1997


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