Identifying user experiencing factors along the development process: A case study

Marco Winckler; Cédric Bach; Regina Bernhaupt

Identifying user experiencing factors along the development process: A case study

Marco Winckler, Cédric Bach, Regina Bernhaupt

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

2 Citations (Scopus)

10 Downloads (Pure)

Abstract

Currently there are many evaluation methods that can be used to assess the user interface at different phases of the development process. However, the comparison of results obtained from methods employed in early phases (e.g. requirement engineering) and late phases (e.g. user testing) of the development process it is not straightforward. This paper reports how we have treated this problem during the development process of a mobile application called Ubiloop aimed at supporting incident reporting in cities. For that purpose we have employed semi-directive requirement interviews, model-based task analysis, survey of existing systems and user testing with high fidelity prototypes. This paper describes how we have articulated the results obtained from these different methods. Our aim is to discuss how the triangulation of methods might provide insights about the identification of UX factors.

Original language	English
Title of host publication	Proceedings of the 2nd International Workshop on the Interplay between User Experience Evaluation and Software Development (I-UxSED 2012), Copenhagen, Denmark, October 14, 2012.
Editors	Effie Lai-Chong Law
Publisher	CEUR-WS.org
Pages	37-42
Number of pages	6
Publication status	Published - 1 Dec 2012
Externally published	Yes
Event	7th Nordic Conference on Human-Computer Interaction, NordiCHI 2012 - Copenhagen, Denmark Duration: 14 Oct 2012 → 17 Oct 2012 Conference number: 7

Publication series

Name	CEUR Workshop Proceedings
Publisher	CEUR-WS.org
Volume	922
ISSN (Print)	1613-0073

Conference

Conference	7th Nordic Conference on Human-Computer Interaction, NordiCHI 2012
Abbreviated title	NordiCHI 2012
Country/Territory	Denmark
City	Copenhagen
Period	14/10/12 → 17/10/12
Other	2nd International Workshop on the Interplay Between User Experience Evaluation and Software Development, I-UxSED 2012 - In Conjunction with the 7th Nordic Conference on Human-Computer Interaction, NordiCHI 2012

Keywords

Development process
Incident reporting systems
UX factors

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http://ceur-ws.org/Vol-922/paper8.pdf

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Winckler, M., Bach, C., & Bernhaupt, R. (2012). Identifying user experiencing factors along the development process: A case study. In E. Lai-Chong Law (Ed.), Proceedings of the 2nd International Workshop on the Interplay between User Experience Evaluation and Software Development (I-UxSED 2012), Copenhagen, Denmark, October 14, 2012. (pp. 37-42). (CEUR Workshop Proceedings; Vol. 922). CEUR-WS.org. http://ceur-ws.org/Vol-922/paper8.pdf

Winckler, Marco ; Bach, Cédric ; Bernhaupt, Regina. / Identifying user experiencing factors along the development process : A case study. Proceedings of the 2nd International Workshop on the Interplay between User Experience Evaluation and Software Development (I-UxSED 2012), Copenhagen, Denmark, October 14, 2012.. editor / Effie Lai-Chong Law. CEUR-WS.org, 2012. pp. 37-42 (CEUR Workshop Proceedings).

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Winckler, M, Bach, C & Bernhaupt, R 2012, Identifying user experiencing factors along the development process: A case study. in E Lai-Chong Law (ed.), Proceedings of the 2nd International Workshop on the Interplay between User Experience Evaluation and Software Development (I-UxSED 2012), Copenhagen, Denmark, October 14, 2012.. CEUR Workshop Proceedings, vol. 922, CEUR-WS.org, pp. 37-42, 7th Nordic Conference on Human-Computer Interaction, NordiCHI 2012, Copenhagen, Denmark, 14/10/12. <http://ceur-ws.org/Vol-922/paper8.pdf>

Identifying user experiencing factors along the development process : A case study. / Winckler, Marco; Bach, Cédric; Bernhaupt, Regina.

Proceedings of the 2nd International Workshop on the Interplay between User Experience Evaluation and Software Development (I-UxSED 2012), Copenhagen, Denmark, October 14, 2012.. ed. / Effie Lai-Chong Law. CEUR-WS.org, 2012. p. 37-42 (CEUR Workshop Proceedings; Vol. 922).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Winckler M, Bach C, Bernhaupt R. Identifying user experiencing factors along the development process: A case study. In Lai-Chong Law E, editor, Proceedings of the 2nd International Workshop on the Interplay between User Experience Evaluation and Software Development (I-UxSED 2012), Copenhagen, Denmark, October 14, 2012.. CEUR-WS.org. 2012. p. 37-42. (CEUR Workshop Proceedings).

Identifying user experiencing factors along the development process: A case study

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