Identifying user experiencing factors along the development process: A case study

Marco Winckler, Cédric Bach, Regina Bernhaupt

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

2 Citations (Scopus)
8 Downloads (Pure)

Abstract

Currently there are many evaluation methods that can be used to assess the user interface at different phases of the development process. However, the comparison of results obtained from methods employed in early phases (e.g. requirement engineering) and late phases (e.g. user testing) of the development process it is not straightforward. This paper reports how we have treated this problem during the development process of a mobile application called Ubiloop aimed at supporting incident reporting in cities. For that purpose we have employed semi-directive requirement interviews, model-based task analysis, survey of existing systems and user testing with high fidelity prototypes. This paper describes how we have articulated the results obtained from these different methods. Our aim is to discuss how the triangulation of methods might provide insights about the identification of UX factors.

Original languageEnglish
Title of host publicationProceedings of the 2nd International Workshop on the Interplay between User Experience Evaluation and Software Development (I-UxSED 2012), Copenhagen, Denmark, October 14, 2012.
EditorsEffie Lai-Chong Law
PublisherCEUR-WS.org
Pages37-42
Number of pages6
Publication statusPublished - 1 Dec 2012
Externally publishedYes
Event2nd International Workshop on the Interplay Between User Experience Evaluation and Software Development, I-UxSED 2012 - In Conjunction with the 7th Nordic Conference on Human-Computer Interaction, NordiCHI 2012 - Copenhagen, Denmark
Duration: 14 Oct 201214 Oct 2012

Publication series

NameCEUR Workshop Proceedings
PublisherCEUR-WS.org
Volume922
ISSN (Print)1613-0073

Conference

Conference2nd International Workshop on the Interplay Between User Experience Evaluation and Software Development, I-UxSED 2012 - In Conjunction with the 7th Nordic Conference on Human-Computer Interaction, NordiCHI 2012
Country/TerritoryDenmark
CityCopenhagen
Period14/10/1214/10/12

Keywords

  • Development process
  • Incident reporting systems
  • UX factors

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