Identification of IT-Needs to Cope with Dynamism in Collaborative Networked Organizations: a case study

R.J.W. van den Heuvel, Rogier van den Heuvel, Rik Bos, Jos J.M. Trienekens

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

2 Citations (Scopus)


Collaborative Networked Organizations (CNOs) are increasingly common in current dynamic markets. The participants in a CNO try to achieve a common goal while acting on market opportunities. Information technology (IT) facilitates collaboration between participants within a CNO. In this paper, we show how CNOs cope with network-dynamics related to their IT-needs. Two sub-characteristics of network dynamics, respectively many-to-many relations and interaction patterns, will be investigated. In the end, we are trying to answer the question regarding what IT-needs CNOs have, to cope with CNO-dynamism. Based on a literature review we developed a framework on CNO-dynamism and executed a multi-case study within four CNOs. We conclude that all framework components are recognized within the CNOs. CNOs appeared to mainly cope with dynamics by using collaborative platforms, task management systems, and conference facilities.
Original languageEnglish
Title of host publicationDigital Business Transformation
Subtitle of host publicationOrganizing, Managing and Controlling in the Information Age
EditorsRocco Agrifoglio, Rita Lamboglia, Daniela Mancini, Francesca Ricciardi
Place of PublicationCham
Number of pages18
ISBN (Electronic)978-3-030-47355-6
ISBN (Print)978-3-030-47354-9
Publication statusPublished - 16 Sept 2020

Publication series

NameLecture Notes in Information Systems and Organisation
ISSN (Print)2195-4968
ISSN (Electronic)2195-4976


  • CNO-dynamism
  • Collaborative networked organizations (CNOs)
  • IT-alignment
  • IT-needs
  • Multiple case study


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