I didn’t know that virtual agent was angry at me: Investigating effects of gaze direction on emotion recognition and evaluation

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Abstract

Previous research has shown a link between gazing behavior and type of emotion felt. It appears that approach-oriented emotions are better perceived in combination with a direct gaze, whereas avoidance-oriented emotions are better perceived in combination with an averted gaze. In this study, we investigate whether this effect can be applied to persuasive social agents. We hypothesized that an approach-oriented emotion is more credible when combined with a direct gaze, whereas an avoidance-oriented emotion is more credible when combined with an averted gaze. This was tested with both an implicit categorization task and an explicit evaluation. The hypothesis was supported for angry expressions, but not for sad ones. Implications for further research and the design of effective persuasive agents are discussed.
Original languageEnglish
Title of host publicationPersuasive technology : 8th International Conference, PERSUASIVE 2013, Sydney, NSW, Australia, April 3-5, 2013. Proceedings
EditorsS. Berkovsky, J. Freyne
Place of PublicationBerlin
PublisherSpringer
Pages192-197
ISBN (Print)978-3-642-37156-1
DOIs
Publication statusPublished - 2013
Event8th International Conference on Persuasive Technology (PERSUASIVE 2013) - Sydney, Australia
Duration: 3 Apr 20135 Apr 2013
Conference number: 8

Publication series

NameLecture Notes in Computer Science
Volume7822
ISSN (Print)0302-9743

Conference

Conference8th International Conference on Persuasive Technology (PERSUASIVE 2013)
Abbreviated titlePERSUASIVE 2013
CountryAustralia
CitySydney
Period3/04/135/04/13

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    Ruijten, P. A. M., Midden, C. J. H., & Ham, J. R. C. (2013). I didn’t know that virtual agent was angry at me: Investigating effects of gaze direction on emotion recognition and evaluation. In S. Berkovsky, & J. Freyne (Eds.), Persuasive technology : 8th International Conference, PERSUASIVE 2013, Sydney, NSW, Australia, April 3-5, 2013. Proceedings (pp. 192-197). (Lecture Notes in Computer Science; Vol. 7822). Springer. https://doi.org/10.1007/978-3-642-37157-8_23