It is described why and how we involved office workers (from the application domain) in product development as an interface with reality. In a way, this enabled us to actually interact with the application domain on the basis of feature concepts and partial prototypes. Presence of the office workers in the product development activity also supported consensus management in multidisciplinary teams.
|Title of host publication||Human aspects in computing. A: Design and use of interactive systems and work with terminals. Proceedings of the Fourth International Conference on Human-Computer Interaction, Stuttgart, Germany, September 1-6. 1991|
|Place of Publication||Amsterdam|
|Publication status||Published - 1991|
|Name||Advances in Human Factors/Ergonomics|