How we RAMmed userfriendliness into obsolescence

J.F. Gerrissen

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review


    It is described why and how we involved office workers (from the application domain) in product development as an interface with reality. In a way, this enabled us to actually interact with the application domain on the basis of feature concepts and partial prototypes. Presence of the office workers in the product development activity also supported consensus management in multidisciplinary teams.
    Original languageEnglish
    Title of host publicationHuman aspects in computing. A: Design and use of interactive systems and work with terminals. Proceedings of the Fourth International Conference on Human-Computer Interaction, Stuttgart, Germany, September 1-6. 1991
    EditorsH.-J. Bullinger
    Place of PublicationAmsterdam
    ISBN (Print)0-444-88775-X
    Publication statusPublished - 1991

    Publication series

    NameAdvances in Human Factors/Ergonomics
    ISSN (Print)0921-2647


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