How to Manage Social Order in Shared Automated Vehicles

Nikolas Martelaro; Debargha Dey; Gary Burnett; Helena Strömberg; Jonas Andersson; Andreas Löcken

doi:10.1145/3544999.3550154

How to Manage Social Order in Shared Automated Vehicles

Nikolas Martelaro, Debargha Dey, Gary Burnett, Helena Strömberg, Jonas Andersson, Andreas Löcken

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

Autonomous shared ride vehicles may be prone to similar social issues and non-ideal passenger behaviors as today’s public transit. Such issues may include passengers littering, harassing others, and creating an environment that is generally unpleasant for riders. Transportation user experience designers should preemptively consider such scenarios early in their design work to help develop possible interfaces to manage social order and maintain good rider experience. Through a short video prototype, we present three possible non-ideal scenarios that may occur on shared autonomous shuttles and provide three potential solutions to begin a discussion around how to design for such non-ideal situations.

Original language	English
Title of host publication	Adjunct Proceedings - 14th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2022
Publisher	Association for Computing Machinery, Inc
Pages	201-203
Number of pages	3
ISBN (Electronic)	9781450394284
DOIs	https://doi.org/10.1145/3544999.3550154
Publication status	Published - 17 Sept 2022

Keywords

autonomous shuttle
public behavior
social order

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10.1145/3544999.3550154

https://dl.acm.org/doi/abs/10.1145/3544999.3550154

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Martelaro, N., Dey, D., Burnett, G., Strömberg, H., Andersson, J., & Löcken, A. (2022). How to Manage Social Order in Shared Automated Vehicles. In Adjunct Proceedings - 14th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2022 (pp. 201-203). Association for Computing Machinery, Inc. https://doi.org/10.1145/3544999.3550154

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Martelaro, N, Dey, D, Burnett, G, Strömberg, H, Andersson, J & Löcken, A 2022, How to Manage Social Order in Shared Automated Vehicles. in Adjunct Proceedings - 14th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2022. Association for Computing Machinery, Inc, pp. 201-203. https://doi.org/10.1145/3544999.3550154

How to Manage Social Order in Shared Automated Vehicles. / Martelaro, Nikolas; Dey, Debargha; Burnett, Gary et al.
Adjunct Proceedings - 14th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2022. Association for Computing Machinery, Inc, 2022. p. 201-203.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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How to Manage Social Order in Shared Automated Vehicles

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Keywords

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