Abstract
Decision support systems for supply chain planning have been supporting planners over decades to improve their decision-making in many different ways. As next-generation planning systems are leveraging advanced artificial intelligence (AI) technologies, companies must not only determine what decision support to use, but effectively shape how the supply chain planner (“the human”) and the system (“the machine”) work together. At the same time, AI-supported planning systems will change the job profiles and required skill sets of supply chain planners. This chapter provides guidance on what to consider when designing such interactive systems and elaborates on the effect of digitization on supply chain job profiles.
| Original language | English |
|---|---|
| Title of host publication | Global Logistics and Supply Chain Strategies for the 2020s |
| Subtitle of host publication | Vital Skills for the Next Generation |
| Editors | Kai Hoberg, Rico Merkert |
| Place of Publication | Cham |
| Publisher | Springer |
| Chapter | 4 |
| Pages | 67-82 |
| Number of pages | 16 |
| ISBN (Electronic) | 978-3-030-95764-3 |
| ISBN (Print) | 978-3-030-95763-6 |
| DOIs | |
| Publication status | Published - 8 Dec 2022 |
Keywords
- Analytical skills
- Cross-functional expertise
- End-to-end thinking