How (not) to Evaluate Passenger Routes, Timetables and Line Plans

Accurate evaluation of the service quality of public transport is imperative for public transport operators, providers of competing mobility services and policy makers. However, there is no consensus on how public transport should be evaluated. We fill this research gap by presenting a structural approach to evaluate three common manifestations of public transport (route sets, timetables and line plans), considering the two predominant route choice models (shortest path routing and logit routing). The measures for service quality that we derive are consistent with the underlying routing models, are easy to interpret, and can be computed efficiently, providing a ready-to-use framework for evaluating public transport. As a byproduct, our analysis reveals multiple managerial insights.