@inproceedings{e62fc02b4cd04ce38c883b53f63f585c,
title = "Heavy tails : the effect of the service discipline",
abstract = "This paper considers the M/G/1 queue with regularly varying service requirement distribution. It studies the effect of the service discipline on the tail behavior of the waiting- or sojourn time distribution, demonstrating that different disciplines may lead to quite different tail behavior. The orientation of the paper is methodological: We outline three different methods of determining tail behavior, illustrating them for service disciplines like FCFS, Processor Sharing and LCFS.",
author = "S.C. Borst and O.J. Boxma and \{N{\'u}{\~n}ez Queija\}, R.",
year = "2002",
doi = "10.1007/3-540-46029-2\_1",
language = "English",
isbn = "978-3-540-43539-6",
series = "Lecture Notes in Computer Science",
publisher = "Springer",
pages = "1--30",
editor = "T. Field and P.G. Harrison and J. Bradley and U. Harder",
booktitle = "Computer Performance Evaluation - Modelling Techniques and Tools, Proceedings TOOLS 2002 (London, UK, April 14-17, 2002)",
address = "Germany",
}