Handling security, usability, user experience and reliability in user-centered development processes: IFIP WG 13.2 and WG 13.5 Workshop at INTERACT 2019

Carmelo Ardito, Regina Bernhaupt, Philippe Palanque, Stefan Sauer

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Abstract

Human-Computer Interaction (HCI) research has been focusing on properties such as usability, accessibility, inclusive design, user experience. As new security risks are emerging with the continuous increase of Internet interconnections and the development of the Internet of Things, more recently security, trust and resilience have also become important for the development of interactive systems. Since users have been identified as one of the major security weaknesses in today’s technologies, HCI becomes a fundamental pillar for designing more secure (but still usable) systems. However, interactive system properties might overlap and sometimes create conflicts in user-centered development processes. For example, security could reduce system usability by placing a burden on users when they have to deal with passwords. The HCI research has provided several tools and techniques that can support designers in making decisions, but there are no “cookbooks”. This workshop promotes sharing of experiences in managing and resolving conflicts of multiple interactive system properties within the context of a user-centered design process. We are concerned by theories, methods and approaches for dealing with interactive system properties, managing potential conflicts and trade-offs. This workshop is organized by the IFIP WG 13.2 on Methodology for User-Centered System Design and the IFIP WG 13.5 on Human Error, Resilience, Reliability and Safety in System Development.

Original languageEnglish
Title of host publicationHuman-Computer Interaction – INTERACT 2019 - 17th IFIP TC 13 International Conference, Proceedings
EditorsDavid Lamas, Fernando Loizides, Lennart Nacke, Helen Petrie, Marco Winckler, Panayiotis Zaphiris
PublisherSpringer
Pages759-762
Number of pages4
ISBN (Print)9783030293895
DOIs
Publication statusPublished - 1 Jan 2019
Event17th IFIP TC13 International Conference on Human-Computer Interaction, INTERACT 2019 - Paphos, Cyprus
Duration: 2 Sep 20196 Sep 2019

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume11749 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference17th IFIP TC13 International Conference on Human-Computer Interaction, INTERACT 2019
CountryCyprus
CityPaphos
Period2/09/196/09/19

Keywords

  • Privacy
  • Reliability
  • Resilience
  • Security
  • Usability
  • User interfaces properties
  • User-centered design process
  • UX

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