TY - GEN
T1 - Handling security, usability, user experience and reliability in user-centered development processes
T2 - 17th IFIP TC13 International Conference on Human-Computer Interaction, INTERACT 2019
AU - Ardito, Carmelo
AU - Bernhaupt, Regina
AU - Palanque, Philippe
AU - Sauer, Stefan
PY - 2019/1/1
Y1 - 2019/1/1
N2 - Human-Computer Interaction (HCI) research has been focusing on properties such as usability, accessibility, inclusive design, user experience. As new security risks are emerging with the continuous increase of Internet interconnections and the development of the Internet of Things, more recently security, trust and resilience have also become important for the development of interactive systems. Since users have been identified as one of the major security weaknesses in today’s technologies, HCI becomes a fundamental pillar for designing more secure (but still usable) systems. However, interactive system properties might overlap and sometimes create conflicts in user-centered development processes. For example, security could reduce system usability by placing a burden on users when they have to deal with passwords. The HCI research has provided several tools and techniques that can support designers in making decisions, but there are no “cookbooks”. This workshop promotes sharing of experiences in managing and resolving conflicts of multiple interactive system properties within the context of a user-centered design process. We are concerned by theories, methods and approaches for dealing with interactive system properties, managing potential conflicts and trade-offs. This workshop is organized by the IFIP WG 13.2 on Methodology for User-Centered System Design and the IFIP WG 13.5 on Human Error, Resilience, Reliability and Safety in System Development.
AB - Human-Computer Interaction (HCI) research has been focusing on properties such as usability, accessibility, inclusive design, user experience. As new security risks are emerging with the continuous increase of Internet interconnections and the development of the Internet of Things, more recently security, trust and resilience have also become important for the development of interactive systems. Since users have been identified as one of the major security weaknesses in today’s technologies, HCI becomes a fundamental pillar for designing more secure (but still usable) systems. However, interactive system properties might overlap and sometimes create conflicts in user-centered development processes. For example, security could reduce system usability by placing a burden on users when they have to deal with passwords. The HCI research has provided several tools and techniques that can support designers in making decisions, but there are no “cookbooks”. This workshop promotes sharing of experiences in managing and resolving conflicts of multiple interactive system properties within the context of a user-centered design process. We are concerned by theories, methods and approaches for dealing with interactive system properties, managing potential conflicts and trade-offs. This workshop is organized by the IFIP WG 13.2 on Methodology for User-Centered System Design and the IFIP WG 13.5 on Human Error, Resilience, Reliability and Safety in System Development.
KW - Privacy
KW - Reliability
KW - Resilience
KW - Security
KW - Usability
KW - User interfaces properties
KW - User-centered design process
KW - UX
UR - http://www.scopus.com/inward/record.url?scp=85072952374&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-29390-1_76
DO - 10.1007/978-3-030-29390-1_76
M3 - Conference contribution
AN - SCOPUS:85072952374
SN - 9783030293895
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 759
EP - 762
BT - Human-Computer Interaction – INTERACT 2019 - 17th IFIP TC 13 International Conference, Proceedings
A2 - Lamas, David
A2 - Loizides, Fernando
A2 - Nacke, Lennart
A2 - Petrie, Helen
A2 - Winckler, Marco
A2 - Zaphiris, Panayiotis
PB - Springer
Y2 - 2 September 2019 through 6 September 2019
ER -