Fuzzy mining - adaptive process simplification based on multi-perspective metrics

C.W. Günther, W.M.P. Aalst, van der

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

488 Citations (Scopus)
1180 Downloads (Pure)

Abstract

Process Mining is a technique for extracting process models from execution logs. This is particularly useful in situations where people have an idealized view of reality. Real-life processes turn out to be less structured than people tend to believe. Unfortunately, traditional process mining approaches have problems dealing with unstructured processes. The discovered models are often "spaghetti-like", showing all details without distinguishing what is important and what is not. This paper proposes a new process mining approach to overcome this problem. The approach is configurable and allows for different faithfully simplified views of a particular process. To do this, the concept of a roadmap is used as a metaphor. Just like different roadmaps provide suitable abstractions of reality, process models should provide meaningful abstractions of operational processes encountered in domains ranging from healthcare and logistics to web services and public administration.
Original languageEnglish
Title of host publicationProceedings of the 5th International Conference on Business Process Management (BPM 2007) 24-28 September 2007, Brisbane, Australia
EditorsG. Alonso, P. Dadam, M. Rosemann
Place of PublicationBerlin
PublisherSpringer
Pages328-343
ISBN (Print)978-3-540-75182-3
DOIs
Publication statusPublished - 2007
Event5th International Conference on Business Process Management (BPM 2007), September 24-28, 2007, Brisbane, Australia - Brisbane, Australia
Duration: 24 Sep 200728 Sep 2007

Publication series

NameLecture Notes in Computer Science
Volume4714
ISSN (Print)0302-9743

Conference

Conference5th International Conference on Business Process Management (BPM 2007), September 24-28, 2007, Brisbane, Australia
Abbreviated titleBPM 2007
CountryAustralia
CityBrisbane
Period24/09/0728/09/07

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