|Title of host publication||Proceedings of the frontiers in services|
|Place of Publication||Maastricht|
|Publication status||Published - 2002|
Deutskens, E. C., Ruyter, de, J. C., & Wetzels, M. G. M. (2002). From paper-and-pencil to screen-and-keyboard: An empirical assessment of the equivalence issues in-internet based marketing research. In Proceedings of the frontiers in services (pp. 27-).