Flexible workflow management systems : An approach based on generic process models

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14 Citations (Scopus)


Today’s workflow management systems have problems dealing with change. Since change is a fact of life, this limits the application of these systems. As a result, the workflow management system is not used to support dynamically changing workflow processes or the workflow process is supported in a rigid manner, i.e., changes are not allowed or handled outside of the workflow management system. This paper addresses this problem and tackles it by using generic process models. A generic process model describes a family of variants of the same workflow process. The approach presented in this paper allows for both ad-hoc changes and evolutionary changes. It is a first step in the direction of truly flexible workflow management systems. It turns out that the trade-off between flexibility and support raises challenging questions and that generic processes can answer some of these questions.
Original languageEnglish
Title of host publicationDatabase and Expert Systems Applications (Proceedings 10th International Conference, DEXA'99, Florence, Italy, August 30-September 3, 1999)
EditorsT.J.M. Bench-Capon, G. Soda, A. Min-Tjoa
Place of PublicationBerlin
ISBN (Print)3-540-66448-3
Publication statusPublished - 1999

Publication series

NameLecture Notes in Computer Science
ISSN (Print)0302-9743


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