Exploring the relationship between a multidimensional and multifaceted burnout concept and self-rated performance

E. Demerouti, W.J.M.I. Verbeke, A.B. Bakker

Research output: Contribution to journalArticleAcademicpeer-review

49 Citations (Scopus)
3 Downloads (Pure)

Abstract

This study examines the relationship between burnout and performance among three samples of account managers. Using a multidimensional and multifaceted burnout instrument, the authors tried to uncover meaningful configurations based on the basic symptoms of burnout and the role members to whom these symptoms refer. Subsequently, the authors explored how the revealed burnout configurations are related to in-role and extra-role performance. Cluster analysis resulted in five burnout configurations, including the burned-out group, the non-burned-out group, and three moderately burned-out groups. As predicted, the burnout configurations performed differently.
Original languageEnglish
Pages (from-to)186-209
Number of pages24
JournalJournal of Management
Volume31
Issue number2
DOIs
Publication statusPublished - 2005

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