Exploring the CSCW spectrum using process mining

Research output: Contribution to journalArticleAcademicpeer-review

26 Citations (Scopus)
1 Downloads (Pure)


Process mining techniques allow for extracting information from event logs. For example, the audit trails of a workflow management system or the transaction logs of an enterprise resource planning system can be used to discover models describing processes, organizations, and products. Traditionally, process mining has been applied to structured processes. In this paper, we argue that process mining can also be applied to less structured processes supported by computer supported cooperative work (CSCW) systems. In addition, the ProM framework is described. Using ProM a wide variety of process mining activities are supported ranging from process discovery and verification to conformance checking and social network analysis.
Original languageEnglish
Pages (from-to)191-199
JournalAdvanced Engineering Informatics
Issue number2
Publication statusPublished - 2007


Dive into the research topics of 'Exploring the CSCW spectrum using process mining'. Together they form a unique fingerprint.

Cite this