Exploring complementarity of professional information and online health communities in an application

Britt Smulders; Vassilis Javed Khan; Roy van den Heuvel

doi:10.1145/3393914.3395853

Exploring complementarity of professional information and online health communities in an application

Britt Smulders, Vassilis Javed Khan, Roy van den Heuvel

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

This paper explores a possible way to complement expert information from the healthcare professional with information from online communities. Patient Journey, used by clubfoot patients in this case, is an existing mobile application with both information from health professionals as well as an added community aspect. In this paper it is explored how information of the online health community can complement with the information provided by the healthcare professionals. In the research it was seen that this potentially created more structure for the patients. Next to this, the complementary sources of information could potentially support patients in asking more specific questions. In future research, it can be assessed if the integration of the online community helps to increase information utility.

Original language	English
Title of host publication	DIS 2020 Companion - Companion Publication of the 2020 ACM Designing Interactive Systems Conference
Publisher	Association for Computing Machinery, Inc
Pages	49-53
Number of pages	5
ISBN (Electronic)	9781450379878
DOIs	https://doi.org/10.1145/3393914.3395853
Publication status	Published - 6 Jul 2020
Event	2020 ACM Conference on Designing Interactive Systems, DIS 2020 - Eindhoven, Netherlands Duration: 6 Jul 2020 → 10 Jul 2020

Conference

Conference	2020 ACM Conference on Designing Interactive Systems, DIS 2020
Country	Netherlands
City	Eindhoven
Period	6/07/20 → 10/07/20

Keywords

Community design
Health care information
Information utility
Online health community

Access to Document

10.1145/3393914.3395853

Link to publication in Scopus

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Cite this

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title = "Exploring complementarity of professional information and online health communities in an application",

abstract = "This paper explores a possible way to complement expert information from the healthcare professional with information from online communities. Patient Journey, used by clubfoot patients in this case, is an existing mobile application with both information from health professionals as well as an added community aspect. In this paper it is explored how information of the online health community can complement with the information provided by the healthcare professionals. In the research it was seen that this potentially created more structure for the patients. Next to this, the complementary sources of information could potentially support patients in asking more specific questions. In future research, it can be assessed if the integration of the online community helps to increase information utility.",

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author = "Britt Smulders and Khan, {Vassilis Javed} and {van den Heuvel}, Roy",

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Smulders, B, Khan, VJ & van den Heuvel, R 2020, Exploring complementarity of professional information and online health communities in an application. in DIS 2020 Companion - Companion Publication of the 2020 ACM Designing Interactive Systems Conference. Association for Computing Machinery, Inc, pp. 49-53, 2020 ACM Conference on Designing Interactive Systems, DIS 2020, Eindhoven, Netherlands, 6/07/20. https://doi.org/10.1145/3393914.3395853

Exploring complementarity of professional information and online health communities in an application. / Smulders, Britt; Khan, Vassilis Javed; van den Heuvel, Roy.

DIS 2020 Companion - Companion Publication of the 2020 ACM Designing Interactive Systems Conference. Association for Computing Machinery, Inc, 2020. p. 49-53.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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